Scheduling. Depending on the flexibility of your schedule and to ensure your desired date, we recommend making your reservation one to two weeks in advance for mid-week appointments and three to four weeks in advance for weekend appointments.
Attire. Dress comfortably. Robes, towels, slippers and a shower facility are provided for you. We suggest that you do not wear jewelry and valuables are left at home as we are not responsible for any lost or stolen items. It is recommended during a spa treatment that you remove your street clothing, although undergarments may be worn if preferred.
Health Considerations. Please inform your Service provider, when making your reservation, if you have high blood pressure, allergies, other physical ailments or disabilities or if you are pregnant, so we can assist you in selecting the most appropriate treatment(s). Treatments for pregnant guests are available.
Requesting Your Therapist. Depending on your preference, you may request to have either a male or female massage therapist. All of our massage therapists and aestheticians are trained to discreetly drape areas of your body not involved in the treatment and to protect your privacy at all times.
Cancellations. If you need to cancel your appointment, we recommend, out of consideration for other guests and our staff, to do so 48 hours prior to your scheduled service. See full cancellation policy here.
Food/Beverage. Salon/Spa lunches are available upon request at the time of reserving your appointment. For further details, please call 262.694.7575. We do not allow alcohol to be served in our spa as most of our massage and body treatments influence circulation and detoxification. We recommend that you do not consume alcohol at least 12 hours prior to your reservation.
Quiet Please. To maintain our peaceful atmosphere, we ask that you turn off your cell phone or pager while visiting our spa. Children, this is your day to relax. We kindly request that children do not accompany you to your salon or spa visit unless they are scheduled for a service. Customize your own Spa package for you or a loved one.